Expense Coverage & Commission Structures
How to Use This Resource
This guide tells you exactly which volunteer expenses Globalgood covers, how to access reimbursement, and under what narrowly defined conditions you may receive honoraria—always sourced from private donations, never from public or U-backed reserves. Use the sections below to plan your mission budgets, file claims, and explore fundraising incentives in full transparency and compliance.
Detailed Table of Contents
- Introduction & Executive Summary
1.1. Mission-Critical Volunteer Support Model
1.2. Separation of Donor Funds from Public Reserves - Genesis: Why Volunteer Support Evolved
2.1. Early Self-Funded Aid Efforts
2.2. NGO Reimbursement Best Practices
2.3. C2C Imperative: Protecting Public Assets - Expense Coverage: Two Assignment Tiers
3.1. Global Assignments (Trips > 6 Days, Multiple Countries)
3.2. Regional Projects (≤ 5 Days, Single-Bloc Travel) - Commission & Honorarium Policy
4.1. Prohibited Payments from Public or U-Backed Funds
4.2. Fundraising Honoraria: 5% Cap on New Private Pledges
4.3. Corporate-Partnership Facilitation Fees
4.4. Non-Cash Recognition Grants - Approval & Claim Workflow
5.1. Pre-Authorization of Missions
5.2. Real-Time Receipt Tracking & Currency Conversion
5.3. Impact Verification for Honoraria
5.4. Reimbursement & Disbursement Timelines - Compliance & Audit Transparency
6.1. Annual Policy Reviews & Inflation Adjustments
6.2. Donor Reporting & Public Audit Summaries
6.3. Peer-Review Panel for Late or Incomplete Claims - Next Steps & Resources
7.1. Downloadable Expense Policy & Claim Forms
7.2. Honorarium Request Templates
7.3. Contact Directory for OIM Desk
Use this Table of Contents to navigate directly to the policies, rates, and forms you need—ensuring all your volunteer engagements are fully funded, compliant, and focused on advancing Natural Money worldwide without financial uncertainty.
Chapter 1: Introduction & Executive Summary
Executive Summary
Ambassadors are the lifeblood of Globalgood’s outreach: unpaid experts who bring C2C monetary reform to every corner of the globe without bearing personal financial risk. This chapter explains how Globalgood covers mission-critical expenses—travel, lodging, per-diem, and communications—entirely from private donor pools, while preserving the sanctity of public, asset-backed reserves. You will learn the principles behind our volunteer support model and how we ensure zero overlap between donor-funded advocacy and Central Ura or any sovereign assets. By mastering these guidelines, you can plan missions with confidence, file claims correctly, and focus solely on driving the Treaty of Nairobi forward.
1.1 Mission-Critical Volunteer Support Model
Globalgood’s volunteer support model rests on two pillars:
- Comprehensive Reimbursement:
- Scope: All essential mission costs—intercontinental and regional travel, accommodations, per-diems, ground transport, and secure communications—are reimbursed in full within predefined limits.
- Donor Pools: These expenses are paid exclusively from private donations earmarked for outreach and education, not from Central Ura reserves or any public coffers.
- Equity & Access: By eliminating out-of-pocket burdens, the model attracts skilled advocates regardless of personal means, broadening participation and ensuring diverse expertise informs treaty diplomacy.
- Conditional Honoraria:
- Fundraising Incentive: Ambassadors may earn modest, performance-linked honoraria (strictly from donor funds) only when they secure new private pledges or in-kind partnerships.
- Clear Boundaries: No commission or fee is ever drawn from sovereign debt relief, treaty savings, or any asset-backed public reserve—focusing all volunteer incentives on expanding donor support, not profiting from public assets.
This dual approach aligns volunteer motivation with Globalgood’s mission-first ethos, while safeguarding natural-money reserves for their intended public purpose.
1.2 Separation of Donor Funds from Public Reserves
Globalgood enforces strict segregation between:
- Donor-Funded Activities:
- Eligible Uses: Volunteer reimbursements, honoraria for private-sector fundraising, media promotions, training materials.
- Auditing: All disbursements undergo quarterly donor-auditor reviews; publicly published summaries attest to 100% usage of earmarked contributions.
- Public, Asset-Backed Reserves (Central Ura):
- Purpose: Backing Domestic Natural Money issuance and financing the Making Whole Program—retiring fiat-era debts.
- Protection: Never tapped for volunteer support or honoraria; any suggestion of overlap triggers immediate compliance investigation and donor notification.
By maintaining this firewall, Globalgood ensures that every U-denominated unit remains dedicated to economic reset and human-rights objectives, while volunteers operate on a parallel—but fully transparent—funding track.
Chapter 2: Genesis – Why Volunteer Support Evolved
Executive Summary
Ambassador, volunteer-driven advocacy once relied on self-funded missions, limiting diversity and speed. Over time, NGOs pioneered reimbursement models—covering travel, lodging, and per-diems—to broaden participation and enhance accountability. In the Credit-to-Credit era, public reserves (Central Ura) must remain inviolate; thus Globalgood refines standard practice: all Ambassador expenses are covered by private donations, audited transparently, and honoraria tied strictly to private-sector fundraising. This chapter traces that evolution and underscores why safeguarding public assets demands our current donor-funded approach.
2.1 Early Self-Funded Aid Efforts
In the mid-20th century, most humanitarian and policy observers financed their own travel and lodging:
- Barriers to Entry: Only those with personal means—often affluent or institutionally supported—could volunteer abroad, leaving out grassroots experts and talented advocates from less-privileged backgrounds.
- Impact on Mission: Self-funding slowed deployment, created uneven representation in negotiations, and risked mission-drift as volunteers juggled personal finances with advocacy duties.
- Lessons Learned: Organizations recognized that mission success requires diverse expertise and rapid mobilization—impossible when volunteers shoulder full costs.
2.2 NGO Reimbursement Best Practices
By the 1980s and 1990s, leading NGOs had adopted cost-reimbursement models:
- Comprehensive Coverage: Travel, accommodations, meals, and incidental expenses were reimbursed upon submission of receipts—enabling volunteers from varied economic backgrounds to participate.
- Standardized Policies: Clear rate schedules (e.g., per-diems pegged to UN-DSA rates), defined travel classes, and approval workflows ensured fairness and budget control.
- Accountability Measures: Quarterly audits, donor reporting, and public disclosure of expense summaries built trust among funders and prevented misuse.
- Scalability: Platforms like Concur and Expensify automated receipt capture and currency conversions—streamlining claims and freeing volunteers for strategic work.
Globalgood builds on these best practices, tailoring them to the needs of project-based treaty advocacy and the neutrality required by asset-backed monetary reform.
2.3 C2C Imperative: Protecting Public Assets
In a Credit-to-Credit framework, public reserves under GUA stewardship back national currencies and retire fiat debts. Preserving their integrity is paramount:
- No Public-Fund Diversion: Under no circumstances are Central Ura or DNM reserves tapped to reimburse volunteer costs or honoraria.
- Donor-Only Funding: All expense coverage and fundraising incentives rely exclusively on private donations earmarked for outreach and education—ensuring that every U-denominated unit remains dedicated to sovereign debt relief and economic reset.
- Transparent Auditing: Independent donor-auditors verify every claim; summaries are published on the Ambassador portal, reinforcing accountability.
- Ethical Imperative: Protecting public assets aligns with Gresham’s Law: “bad money drives out good”—we must not dilute asset-backed currency by mixing it with advocacy spending.
This donor-funded model both democratizes volunteer participation and safeguards the public-asset foundation essential for Natural Money’s success.
Section Summary
Volunteer support has evolved from self-funded missions to sophisticated reimbursement frameworks that broaden engagement and enforce accountability. In the C2C era, Globalgood’s donor-funded, fully audited model ensures volunteers are empowered without ever encroaching on the public, asset-backed reserves that underlie Domestic Natural Money—preserving the integrity of the very system we advocate.
Chapter 3: Expense Coverage – Two Assignment Tiers
Executive Summary
Ambassador, Globalgood’s expense policy uses a clear two-tier structure to fund your missions fully while preserving public reserves. Global Assignments—trips longer than six days across multiple countries—are covered with business/premium-economy airfare, tiered hotel allowances, a USD 100/day per-diem, and secure communications. Regional Projects—shorter missions within a single economic bloc—receive economy airfare or mileage, a USD 200/night hotel cap, USD 75/day per-diem, and local transport coverage. All expenses are reimbursed from private donor funds via our streamlined Expense App, ensuring rapid turnaround and budget transparency so you can focus on advancing the Treaty of Nairobi.
3.1 Global Assignments (Trips > 6 Days, Multiple Countries)
Coverage Details:
When your mission extends beyond six days and spans multiple countries—such as consecutive treaty-negotiation rounds in Geneva, New York, and Nairobi—Globalgood covers:
- Airfare:
- Class: Business class for flights > 6 hours; premium economy for 4–6 hour legs.
- Booking: Through approved travel agents to balance safety, health, and donor-budget efficiency.
- Accommodation:
- Tier-1 Capitals (e.g., New York, London, Tokyo): Up to USD 350/night in business-class hotels or serviced apartments.
- Secondary Cities: Up to USD 200/night in comparable lodging.
- Per-Diem:
- USD 100/day, based on UN-DSA mid-range standards, to cover meals, laundry, and incidental costs.
- Ground Transport:
- Airport transfers via ride-share or taxi.
- Public transit (metro, bus) for daily commuting; rental car reimbursement only where no reliable public transport exists.
- Communications & Security:
- International data SIM card or roaming package.
- VPN subscription for secure connections and encrypted conference calls.
- Insurance & Health:
- Coverage for emergency medical evacuation and COVID-19 testing, where required by host countries.
- Annual Review:
- All rates and limits are indexed to inflation annually and approved by the Globalgood Board of Donor Trustees.
Process Note: Bookings and reimbursements flow through the Globalgood Expense App; receipts and itinerary details upload in real time, ensuring budget visibility for donors and compliance officers.
3.2 Regional Projects (≤ 5 Days, Single-Bloc Travel)
Coverage Details:
For missions lasting up to five days within one economic bloc (e.g., EAC, ECOWAS, ASEAN):
- Airfare & Mileage:
- Economy-class airfare on scheduled carriers.
- Personal vehicle mileage at USD 0.65/mile if driving is necessary and pre-approved.
- Accommodation:
- Up to USD 200/night in three-star or equivalent hotels.
- Per-Diem:
- USD 75/day for meals and local transit.
- Local Transport:
- Ride-shares or taxis between lodging, meeting venues, and airports.
- Public-transit passes where available.
- Communications:
- Local SIM or vetted ride-share apps; no VPN required unless handling sensitive data.
- Simplified Approval:
- Regional missions require a streamlined mission proposal submitted 3 business days prior, with auto-approval if within rate limits.
Process Note: All claims processed via the same Expense App, with automatic currency conversion using the IMF daily reference rate. Regional receipts must be uploaded within ten days of mission completion to ensure on-time reimbursement.
Chapter Summary
Globalgood’s two-tier expense model ensures that both extended, intercontinental missions and shorter, single-bloc assignments are fully funded from donor pools—eliminating financial barriers to volunteer participation. By adhering to predefined air-travel classes, accommodation rates, per-diems, and streamlined workflows, Ambassadors can focus on driving the Treaty of Nairobi forward, confident that every allowable cost is transparently covered and swiftly reimbursed.
Chapter 4: Commission & Honorarium Policy
Executive Summary
Ambassador, to maintain Public Reserve integrity and comply with our mission-first ethos, Globalgood prohibits any compensation drawn from Central Ura or asset-backed public funds. Instead, we offer strictly limited honoraria—capped at 5% on new private-sector fundraising pledges—and modest facilitation fees for in-kind corporate partnerships, all funded by private donors. Non-cash recognition grants reward exceptional volunteer impact without affecting budgets. This chapter details prohibited payment types, allowable honoraria structures, facilitation-fee parameters, and recognition-grant criteria, ensuring you understand how—and when—you may be compensated for fundraising efforts, without ever tapping sovereign or treaty-derived savings.
4.1 Prohibited Payments from Public or U-Backed Funds
- Strict Prohibition: Under no circumstances may Ambassadors receive any portion of:
- Central Ura (U) reserves.
- Domestic Natural Money (DNM) issuance proceeds.
- Sovereign debt-relief savings generated by the Making Whole Program.
- Rationale:
- Public-Asset Protection: Keeping volunteer support distinct prevents dilution of asset-backed currency value and protects treaty savings for their intended purpose.
- Ethical Clarity: Volunteers cannot profit from public-policy outcomes; all incentives derive from private-sector philanthropy.
- Compliance: Any suggestion of “commission” on treaty savings triggers immediate investigation and potential removal from the Ambassador roster.
4.2 Fundraising Honoraria: 5% Cap on New Private Pledges
- Eligibility:
- Applies to Ambassadors who secure new private donations ≥ USD 500,000 specifically earmarked for Globalgood outreach and education.
- Calculated as 5% of the net new pledge, disbursed in two equal installments:
- Upon contract signing with the donor.
- Upon first disbursement of funds to the Globalgood escrow account.
- Cap & Limits:
- Maximum honorarium per Ambassador per pledge is USD 100,000.
- Pledges from non-profits, foundations, and corporate philanthropy qualify; government contributions do not.
- Tax Reporting:
- Paid in donor currency (USD, EUR, GBP, etc.), never in U or DNM.
- Reported on IRS Form 1099 (or local equivalent), ensuring full tax compliance.
4.3 Corporate-Partnership Facilitation Fees
- Purpose: Compensate Ambassadors who broker significant in-kind partnerships—software licenses, media airtime, venue sponsorships—valued at ≥ USD 100,000.
- Fee Structure:
- Flat Fee Range: USD 5,000 to 25,000, determined by the scale and strategic value of the contribution.
- Payment Trigger: Fee becomes payable upon documented delivery of the in-kind asset (e.g., signed licensing agreement, airtime confirmation).
- Funding Source:
- Exclusively drawn from private-sector partnership budgets, not public reserves.
- Processed through the Globalgood Finance Department to ensure transparent audit trails.
4.4 Non-Cash Recognition Grants
- Available Awards:
- Plaques & Certificates: For Ambassadors who lead high-impact legislative briefings or community DNM pilots.
- Conference Passes: Covered fees for relevant policy or development events (up to USD 2,500 value).
- Continuing-Education Bursaries: Tuition support (up to USD 5,000) for accredited courses in economics, law, or diplomacy.
- Selection Criteria:
- Demonstrated excellence in volunteer advocacy—measured by treaty ratification support, coalition-building milestones, or media amplification metrics.
- Nominations by Regional Cohort Leads, vetted by the Ambassador Oversight Committee.
- Administration:
- Awards funded by restricted donor grants or corporate in-kind budgets.
- Non-cash nature ensures no impact on personal tax liabilities or public-reserve integrity.
Chapter Summary
This chapter clarifies that Ambassador compensation comes solely from private donations, never from Central Ura or Public Reserves. You may earn modest honoraria (max 5% on pledges ≥ USD 500k), flat facilitation fees for large in-kind partnerships, and non-cash recognition grants for exceptional service. Strict prohibitions and transparent workflows protect public assets, uphold ethical standards, and reward volunteer initiative—aligning incentives with Globalgood’s mission to retire fiat and institute asset-backed Natural Money.
Chapter 5: Approval & Claim Workflow
Executive Summary
Ambassador, timely and accurate expense claims are critical for maintaining donor trust and ensuring uninterrupted advocacy. This chapter lays out the end-to-end approval and claim process: from mission pre-authorization, through real-time receipt capture and currency conversion, to impact verification for honoraria and final disbursement timelines. Adhering to this workflow guarantees that your costs—and, if applicable, fundraising honoraria—are processed swiftly, compliantly, and transparently.
5.1 Pre-Authorization of Missions
Before you incur any expense, submit a mission proposal via the Globalgood Ambassador Portal:
- Form Completion:
- Details Required: Dates, destinations, purpose, estimated line-item costs, and any anticipated fundraising targets.
- Documentation: Attach draft agendas, meeting invitations, or letters of support from partner organizations.
- OIM Desk Review:
- The Outreach & Impact Management (OIM) team verifies alignment with strategic priorities and donor budgets.
- Turnaround Time: Written approval or adjustment requests issued within five business days.
- Conditional Approval:
- Provisional “green light” allows you to book travel and lodging through approved channels.
- Any deviation above pre-authorized limits requires a secondary approval request before incurring the extra cost.
5.2 Real-Time Receipt Tracking & Currency Conversion
Throughout your mission:
- Receipt Capture:
- Photograph or forward every expense receipt within 10 days of purchase.
- Acceptable receipts include electronic tickets, hotel folios, transport invoices, and restaurant bills.
- Expense App Features:
- Auto-Conversion: The app converts local currencies to USD and ℧ at the daily IMF reference rate.
- Data Validation: Built-in checks flag missing information (merchant name, date, amount) for prompt correction.
- Mid-Mission Reporting:
- For long global assignments, submit a mid-mission expense summary to ensure no surprises at the end.
- OIM desk provides feedback on any rate-limit breaches or documentation gaps.
5.3 Impact Verification for Honoraria
For claims linked to private-sector fundraising:
- Evidence Submission:
- Upload fully executed donor agreements or in-kind partnership contracts to the expense system.
- Specify pledge amount, currency, and disbursement schedule.
- Compliance Check:
- A finance-compliance officer reviews the documentation, ensuring the pledge meets the minimum USD 500,000 threshold and has cleared escrow.
- Verification includes cross-referencing donor-fund codes to avoid inadvertent use of public or U-backed funds.
- Honorarium Calculation:
- System computes the 5% capped honorarium and splits it into the two scheduled disbursements (signing and first disbursement milestones).
- Any discrepancy triggers a query for clarification before approval.
5.4 Reimbursement & Disbursement Timelines
Once claims are fully documented and verified:
- Expense Reimbursements:
- Processed via ACH, wire transfer, or mobile-money push within 15 business days of final receipt approval.
- You receive an automated notification of payment, with a remittance advice attached.
- Honorarium Payouts:
- Disbursed on the next quarterly financial close after both verification milestones are met.
- Payment methods mirror expense reimbursements and include issuance of tax reporting documents (e.g., IRS Form 1099).
- Escalation Mechanism:
- If payments are delayed beyond the standard timelines, a peer-review panel convenes within five business days to resolve disputes, ensuring neither volunteer nor organization suffers reputational harm.
Chapter Summary
This workflow chapter equips you to navigate the entire expense and honorarium process—from securing pre-mission approval, capturing receipts in real time, verifying impact for fundraising incentives, to receiving timely reimbursements. By following these steps and leveraging the Globalgood Expense App, you maintain complete transparency, protect public reserves, and ensure that your volunteer contributions are fully supported.
Chapter 6: Compliance & Audit Transparency
Executive Summary
Ambassador, maintaining trust with donors and the public requires unwavering transparency and robust compliance. This chapter details our multi-layered oversight: annual policy reviews to adjust rates for inflation and evolving best practices; comprehensive donor reporting with publicly accessible audit summaries; and a peer-review panel to adjudicate any late or incomplete claims. Together, these measures ensure that volunteer support remains accountable, donor funds are used as intended, and Globalgood’s reputation for integrity underpins the Credit-to-Credit transition.
6.1 Annual Policy Reviews & Inflation Adjustments
- Review Cycle:
- Timing: Conducted every January by the Outreach & Impact Management (OIM) team in coordination with the Finance & Compliance Committee.
- Scope: Evaluate expense rate limits—airfare classes, hotel caps, per-diems—against global inflation benchmarks (IMF consumer-price indices, UN-DSA updates).
- Adjustment Process:
- Data Collection: OIM gathers rate data from major capitals, donor feedback on budget sufficiency, and volunteer surveys on cost pressures.
- Proposal Draft: Finance & Compliance Committee drafts updated rate schedule—e.g., raising per-diem from USD 100 to 105 if inflation exceeds 5%.
- Board Approval: Revised policy presented to the Globalgood Board of Donor Trustees for ratification before implementation on April 1 each year.
- Communication:
- Publish “Annual Expense Policy Update” bulletin on the Ambassador portal and notify all volunteers via email.
- Update Expense App rate tables automatically to reflect new limits.
6.2 Donor Reporting & Public Audit Summaries
- Quarterly Donor Reports:
- Content: Detailed breakdown of total volunteer expenses, honoraria disbursed, and in-kind facilitation fees—categorized by mission type and region.
- Delivery: Sent to all major donors within 30 days of quarter close; includes comparative analysis against budget forecasts.
- Annual Public Audit:
- Auditor Selection: Independent audit firm contracted yearly, specializing in non-profit compliance.
- Scope: Verify that all reimbursements and honoraria draw exclusively from designated donor pools; confirm adherence to rate limits and workflow procedures.
- Publication: Full audited financial statements and a summary “Transparency Report” made publicly available on globalgoodcorp.org under “Financial Disclosures.”
- Feedback Mechanism:
- Stakeholders may submit queries or concerns via a dedicated email (audit@globalgoodcorp.org); OIM commits to respond within 10 business days and incorporate feedback in the next reporting cycle.
6.3 Peer-Review Panel for Late or Incomplete Claims
- Purpose: Provide a fair, impartial process for resolving reimbursement or honorarium claims that miss deadlines or lack documentation.
- Panel Composition:
- Five members drawn from Regional Cohort Leads, the Finance & Compliance Committee, and a rotating Ambassador representative.
- Members serve six-month terms to balance continuity with fresh perspectives.
- Review Process:
- Flagging: The Expense App automatically flags claims that exceed 30 days past travel-end date or that have missing receipt fields after automated reminders.
- Submission: Volunteer submits a “Late Claim Appeal” with supporting narrative explaining the delay and any extenuating circumstances.
- Panel Deliberation: Within 10 business days, the panel reviews the claim, requests additional documentation if needed, and votes on a resolution.
- Outcome: Decisions communicated in writing; approved claims proceed to reimbursement, while denied claims include a clear rationale and guidance for future compliance.
- Appeal Rights:
- Claimants may request a one-time reconsideration by a different panel composition if new evidence emerges.
- All panel decisions become part of the audit trail, ensuring accountability and consistency.
Chapter Summary
This chapter lays out the robust compliance framework that undergirds volunteer support: systematic annual policy reviews adjust expense limits for inflation; rigorous donor reporting and public audit summaries maintain full transparency of all disbursements; and a dedicated peer-review panel fairly resolves late or incomplete claims. These layers of oversight safeguard donor trust, protect public assets, and reinforce Globalgood’s mission to deliver honest-money reform with the highest standards of integrity.
Chapter 7: Next Steps & Resources
Executive Summary
Ambassador, you now have a comprehensive understanding of how Globalgood funds your missions, manages honoraria, and ensures full compliance. This final chapter provides direct links and downloadable resources so you can hit the ground running: from the full Expense Policy and claim forms to honorarium request templates and the Outreach & Impact Management (OIM) desk contact directory. Use these assets to submit your next mission proposal, file expense reports, request fundraising incentives, and get real-time support—streamlining your volunteer engagement and maximizing your impact.
7.1 Downloadable Expense Policy & Claim Forms
- Expense Policy (PDF):
- Contents: Full two-tier coverage details, rate tables for global and regional assignments, commission prohibitions, and compliance guidelines.
- Use Case: Review this document before planning any mission to ensure eligibility and budget conformity.
- Updates: Check the footer for the latest revision date; subscribe to the “Policy Updates” newsletter to receive automatic alerts when rates or procedures change.
- Claim Forms (DOCX & Online):
- Formats Available:
- Fillable PDF for offline completion and signature.
- Word Template (.docx) for bulk editing and internal record-keeping.
- Web Form in the Expense App for real-time submission and tracking.
- Instructions: Each form includes inline guidance on required fields—dates, merchant details, category codes—and a checklist of supporting attachments.
- Best Practices:
- Complete forms within ten days of mission end.
- Use the “Save Draft” feature in the web form to avoid data loss.
- Attach all receipts as individual PDF or JPG files named by date and expense category (e.g., “20250712_Hotel_Nairobi.pdf”).
- Formats Available:
7.2 Honorarium Request Templates
- Template Components:
- Cover Letter: Formal request addressed to the Finance & Compliance Office, summarizing the donor pledge, pledge date, and Ambassador’s role in securing the commitment.
- Pledge Summary Table: Donor name, amount pledged, currency, in-kind vs. cash breakdown, and date of first disbursement.
- Honorarium Calculation Sheet: Automatic formula calculating 5% of the net pledge, split into signing and first-disbursement installments.
- Supporting Documents Checklist:
- Executed pledge agreement.
- Confirmation of donor funds cleared to escrow.
- Ambassador’s mission authorization reference.
- Submission Workflow:
- Email the completed template and attachments to oim@globalgoodcorp.org with subject line “Honorarium Request – [Your Name] – [Donor].”
- Expect an acknowledgement within two business days and approval status within ten business days.
- Approved honoraria appear in the next quarterly disbursement run, with tax forms issued accordingly.
7.3 Contact Directory for OIM Desk
- Primary Support Channel:
- Website: All Ambassador inquiries route through https://globalgoodcorp.org/contact-us/
- Form Fields: Select “Ambassador Expense” or “Ambassador Honorarium” from the dropdown, enter your inquiry details, and attach any preliminary documents.
- Key Contacts:
- Outreach & Impact Management (OIM) Desk:
- Email: oim@globalgoodcorp.org
- Finance & Compliance Office:
- Email: finance@globalgoodcorp.org
- Technical Support (Expense App):
- Email: techsupport@globalgoodcorp.org
- In-App Chat: Click “Help” within the Expense App for 24/7 assistance.
- Outreach & Impact Management (OIM) Desk:
- Escalation Protocol:
- If you do not receive a response within the promised timeframe, use the “Escalate” button on the contact page to alert senior OIM leadership.
- For urgent security or data issues, mark your inquiry “High Priority” and call the Finance office directly.
Chapter Summary
This chapter equips you with direct access to the core resources you need: the full Expense Policy and claim forms for budgeting and reimbursement; honorarium request templates to capture your fundraising incentives; and a clear, consolidated contact directory via the Globalgood “Contact Us” portal for all support needs. With these tools, you can seamlessly manage your volunteer engagements, file claims efficiently, and resolve questions quickly—ensuring your advocacy remains focused on advancing the global shift to asset-backed, ℧-measured money.