Data Protection Policy

Data Protection Policy

At Globalgood, safeguarding personal data is fundamental to upholding the trust placed in us by our stakeholders, partners, donors, and the communities we serve. This Data Protection Policy sets out our commitment to respecting and protecting the privacy and rights of individuals whose data we collect, store, and process in the course of fulfilling our mission. It establishes the principles, standards, and practices we follow to ensure compliance with applicable data protection laws and ethical responsibilities across all jurisdictions in which we operate. This Policy applies to all Globalgood personnel, affiliates, service providers, and third-party processors who handle personal data on our behalf.

1. Introduction

Globalgood values the privacy and security of personal data. This Data Protection Policy outlines how we collect, use, store, and protect the personal data of individuals who interact with our website, services, and programs. As part of our commitment to transparency, we have implemented practices to ensure that we comply with applicable data protection laws and safeguard your personal information.

2. Scope

This policy applies to all personal data collected by Globalgood, including information provided by website visitors, program participants, donors, and partners.

3. Types of Personal Data We Collect

We collect personal data necessary to deliver our services and fulfill our mission. This may include:

• Contact Information: Name, email address, phone number, and postal address.
• Donation and Transaction Information: Payment details, donation history, and tax-exempt status.
• Program Participation Information: Data related to your involvement in Globalgood programs, including demographic information (e.g., age, gender, location).
• Website Usage Data: Information collected automatically through cookies and similar technologies, such as IP address, device type, browser type, and browsing activity on our website.

4. How We Collect Your Data

We collect personal data directly from you when you:

• Complete forms on our website.
• Make a donation or contribution.
• Sign up for newsletters, events, or programs.
• Interact with our customer support or other services.

We may also collect data automatically through the use of cookies, web beacons, and similar tracking technologies on our website.

5. How We Use Your Data

We use the personal data we collect for the following purposes:

• To process donations and support Globalgood’s programs.
• To communicate with you about our activities, events, and initiatives.
• To improve the user experience on our website.
• To comply with legal and regulatory obligations.
• To analyse website traffic and trends to improve our services.

6. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

• Consent: We may process data where you have given consent (e.g., signing up for newsletters or events).
• Contractual Necessity: We may process data as necessary to fulfill contracts with you, such as processing donations or providing services.
• Legitimate Interests: We may process data in accordance with our legitimate interests, such as for marketing and fundraising efforts or improving our services.
• Legal Obligation: We may process data as required to comply with legal obligations, including tax and accounting requirements.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Personal data related to donations or other transactional records will be kept for the duration required by applicable laws.

8. Data Sharing and Disclosure

Globalgood does not sell or rent personal data to third parties. However, we may share personal data with trusted service providers who help us operate our website, process transactions, or support our programs. These third parties are bound by confidentiality agreements and are not permitted to use personal data for any other purposes.

We may also share personal data when required by law, regulation, or a legal process, such as to comply with a subpoena, or protect our rights, property, or safety.

9. Data Security

Globalgood takes appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or destruction. This includes the use of encryption, firewalls, and secure data storage practices. However, please note that no method of transmission over the internet is 100% secure.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Objection: You can object to the processing of your personal data for direct marketing or other purposes.
• Restriction: You can request that we restrict the processing of your personal data under certain conditions.
• Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide you with the best online experience, analyze site traffic, and support our mission. Cookies help us understand how visitors interact with our website and allow us to improve functionality and tailor content more effectively.

By clicking ‘Accept’ or continuing to use our website, you agree that Globalgood may store cookies on your device as described in our Cookie Policy. You can manage your cookie preferences at any time through the ‘Settings’ option or our Preference Centre, both of which are accessible via the website footer or the cookie banner shown on your first visit.

12. International Transfers

Personal data may be transferred to countries outside of the United States where we operate or engage third-party service providers. If you are located outside the United States, please be aware that your data may be transferred to and processed in the U.S., which may not provide the same level of data protection as your country of residence. By using our website and services, you consent to the transfer of your data to the United States.

13. Children’s Privacy

Globalgood does not knowingly collect personal data from individuals under the age of 13. If you believe that we have inadvertently collected data from a child under the age of 13, please contact us immediately, and we will take appropriate steps to delete the data.

14. Changes and Updates

Globalgood may update this Data Protection Policy to remain compliant with applicable data protection laws, respond to regulatory developments, or reflect changes in our data governance practices. When updates occur, we will publish the revised version on our official website, clearly indicating the effective date. We encourage all stakeholders—including data subjects, partners, and service providers—to consult the most current version regularly. Continued engagement with our services or platforms following an update will constitute acknowledgment and acceptance of the revised Policy.